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A dissatisfied customer

"Un client mécontent"
French C1 writing exercise

Monsieur Dubois writes to complain about not receiving an order.

Pay attention to the hints!

Some vocabulary you may want to look up before or during this exercise: "to resign [oneself] to doing", "next-day delivery", "to complain", "a delivery man", "a package (post)", "to be made aware of something", "to knock (door)", "all the more...since", "extra shipping fees", "a goodwill gesture (trade)", "to compensate (financially)".

I’ll give you some sentences to translate into French

  • I’ll show you where you make mistakes
  • I’ll keep track of what you need to practise
  • Change my choices if you want
Start the exercise
How the test works

Here's a preview of the text for the writing challenge, when you're ready click the start button above:

Once again, I must resign myself to contacting you for I still haven't received the pair of curtains that I ordered from you three days ago, although I paid for next-day delivery. Last time I had to complain about a non-received order, your delivery man had left my package at another address on my street, without me being made aware of it! I had to go and knock on each door until I found the person who had my package. This is all the more unacceptable since I had also paid extra shipping fees so that my order would be delivered faster. I hope that you will make a goodwill gesture to compensate me for all this wasted time. Cordially, Mr Dubois.

Let me take a look at that...