Rapporter vs Retourner

Dieter K.C1Kwiziq community member

Rapporter vs Retourner

When looking around on the internet, it seems like "Retourner" is used here and there, both informal on message boards and formal on shopping sites (for example H&M website: "POUR RETOURNER UN ACHAT EN LIGNE"), for indicating returning an item.

Could you elaborate on this and why you write "Retourner never means to return (something) in the context of a shop for example." ?

Asked 1 month ago
CécileNative French expert teacher in KwiziqCorrect answer

Hi Dieter,

After discussion with colleagues and people in France, it does appear that the verb 'retourner' is used on websites, and also 'faire un retour' for what is 'online returns'.

This is an evolution of the language to include 'anglicisms' as life becomes more complex. 

I actually would prefer 'renvoyer' (which is used also) as it means to send back and is more accurate imho.

Thank you for bringing this up!

 

Jim J.C1 Kwiziq Q&A super contributor

Bonjour Dieter,

From the lesson: -

"ATTENTION: 
Retourner never means to return (something) in the context of a shop for example.
In French, we use rapporter (to bring back) or échanger [quelque chose] instead:Elle a rapporté cette jupe comme elle était trop petite.She returned this skirt as it was too small."

I'm having some difficulty when trying to improve on the lesson as it stands.

The internet is useful sometimes but should not be used as a 100% reliable source when put against a credible grammar resource as above in the lesson.

Please repost if you remain unclear.

Bonne continuation

Jim

Dieter K.C1Kwiziq community member

Thanks for taking the time to answer Jim. My question is more about the usage of the language. Could be that "retourner" is incorrect grammatically in this context but apparently it is used by people and companies (which to me is a sign that it can't be completely wrong to use it). It would be interesting to hear a french speaker input on this

Dieter K. asked:

Rapporter vs Retourner

When looking around on the internet, it seems like "Retourner" is used here and there, both informal on message boards and formal on shopping sites (for example H&M website: "POUR RETOURNER UN ACHAT EN LIGNE"), for indicating returning an item.

Could you elaborate on this and why you write "Retourner never means to return (something) in the context of a shop for example." ?

Sign in to submit your answer

Don't have an account yet? Join today

Ask a question

Find your French level for FREE

Test your French to the CEFR standard

Find your French level
Let me take a look at that...