French language Q&A Forum

Il devait me rappeler, mais il a oublié ! He was supposed to call me back, but he forgot! 

Now how would you say.. he was supposed to remind me?

The correct answer is:  mais ce matin, j'ai reçu un email qui m'informait que cet article était à présent en rupture de stock 

but why not .....qui m'a informé que cet article est à présent en rupture de stock. 

When you listen to the phrases, they sound like a statement in lieu of a question.

The examples which are given did not satisfy me about the question !

Apologies if this is the wrong topic, but does pense que express uncertainty such that it would be followed by a subjunctive?

Thanks!